Build better support systems · Flagship
Tutoring Program Design & Implementation
Whether you're launching a tutoring program from scratch or fixing one students don't use, we design and implement tutoring that actually improves learning, and gives prospective students one more reason to choose your institution.
The problem this solves
Tutoring on paper, not in practice.
Many institutions offer tutoring on paper but not in practice. The common failures are predictable.
Students don’t use it.
The program is hard to find, hard to book, or carries a stigma, so the students who need it most never show up.
Tutor quality is inconsistent.
Tutors are hired for their grades, not their ability to teach, and receive little training once hired.
It’s disconnected from the courses.
Tutors don’t know how a course is taught, so their help doesn’t match what students are graded on.
No one knows if it works.
Without usage and outcome data, the program is hard to improve and hard to justify at budget time.
Meanwhile, students pay for outside tutors or rely on AI, and families comparing institutions notice what academic support looks like.
Who it’s for
For programs being launched or rebuilt.
Learning and tutoring center directors, student success and academic support offices, enrollment and retention leaders, and colleges, universities, and schools launching a program for the first time.
It’s a strong fit if
Why us
We’ve built one.
Orango recruits, trains, schedules, and manages its own team of tutors, with its own instructional standards, quality controls, and booking systems. The advice we give comes from running a tutoring operation, not studying one.
What’s included
Everything a tutoring program needs to work.
We work on whichever pieces your institution needs, whether you’re launching a new program or revamping an existing one.
Needs assessment
Which courses and students need support most, where demand is, and, for existing programs, what current usage and feedback show.
Program model
Drop-in or scheduled, one-on-one or group, in person or online, subject coverage, and hours that match when students actually study.
Tutor recruitment & selection
Hiring criteria and an interview and trial-session process that screens for teaching ability, not just grades.
Tutor training
Onboarding and ongoing development: explaining concepts, diagnosing misconceptions, structuring sessions, and guiding student use of AI.
Course alignment
Connecting tutors to the courses they support, including syllabus sequence, methods, and faculty expectations, so their help matches what students are taught.
Quality standards
Session structure, observation, and feedback so every student gets consistent, effective help.
Operations & technology
Booking and scheduling, virtual tutoring setup, policies, and record keeping.
Student uptake
Making the program visible and approachable: faculty referrals, reducing stigma, and showing it to prospective students and families.
Measurement & reporting
Tracking usage, satisfaction, and course outcomes so you can improve the program and justify it.
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Launch & implementation support
We don’t hand over a plan and leave. Orango stays on through launch and implementation for as long as you want support, from a single semester to an ongoing retainer, helping your staff, refining what isn’t working, and making sure the program runs well.
Format & duration
Four to six weeks to design, then we stay on.
Design takes four to six weeks, covering stakeholder interviews and process development. Orango then stays on through launch and implementation for as long as your institution wants support, from a single semester to an ongoing retainer.
Scope & pricing
Scoped to your program.
Engagements are scoped per institution based on whether you’re launching or revamping, the number of subjects and courses covered, the length of implementation support, and whether any work is on site.
What you walk away with
A program your staff can run.
How we measure results
We agree on success measures before work begins. Typical measures include program usage and repeat usage, student satisfaction, tutor quality scores from observation, course outcomes for students who use tutoring, and, where relevant, retention.
Common questions
Questions we hear most.
Can you improve the tutoring center we already have?
Yes. Many engagements start with an assessment of an existing program and focus on the pieces that need the most work.
In person, online, or both?
Whatever fits your students. We design in-person, online, and hybrid programs.
How is this different from TA Training?
TA Training focuses on teaching assistants within specific courses. This service covers a tutoring program as a whole, including tutor training, operations, and student uptake. Learn about TA Training
Who runs the program once it’s built?
Your institution, with our help for as long as you want it. Orango stays on through launch and implementation, from a single semester to an ongoing retainer, and builds the program so your staff can run and improve it on their own.
Talk through what your students need from tutoring.
A short conversation about your current support, your students, and your goals.
Start a conversation